July 2016 - Present, Regional Director Business Informatics, DESERT OASIS HEALTHCARE

Responsible for the design, development and implementation of Business Information processes, system upgrades, and reporting to support both Clinical and Administrative operations through the efficient and effective use of technology solutions. I lead a team that works with the senior- and clinical-managers at several Heritage Provider Network Companies including Desert Oasis Healthcare, Arizona Priority Care, Heritage Victor Valley Medical Group, and several Hospice companies to build and maintain web application workflow improvement solutions, dashboards and ad-hoc reports, as well as maintain Health Plan Authorization and Claim Letters, submission of Health Plan Reports, and Claim Inload and Encounter Reporting to contracted Health Plans.

February 2012 - July 2016, Director - NextGen Support Services, DESERT OASIS HEALTHCARE

Responsible for the design, development and implementation of business and clinical information processes; Work closely with physicians, clinical staff and business operational leadership to provide detailed requirements, develop solutions, provide end-to-end project management and on-going technical support. Manage staff, including coordinating cross-functional teams and resources.

November 2008 – February 2012 Project Analyst, DESERT OASIS HEALTHCARE

Responsible for the maintenance of the Member Roster for the Living & Aging Well Program; Developed Reports for tracking provider/user productivity; Development of Managed Care Custom Templates in the NextGen EHR

March 2006 – November 2008, Web Services Project Manager GRAPHTEK ADVERTISING AND DESIGN

Responsible for the planning and implementation of Proprietary Web CMS for Client Websites; Coordinating with Client Marketing Managers, IT and Accounting personnel to ensure web site projects are completed in a timely fashion; Client training on CMS

March 2005 – April 2006, Analyst, Revenue Management, JETBLUE AIRWAYS

Setting inventory levels for six markets with twenty-four to thirty-four daily flights; Analyze market performance against metrics set by manager, including year-over-year and forecast comparisons

November 2002 - August 2003, Focused on getting into Graduate School

August 2001 – November 2002 Global Support Analyst BARRA, INC.

Responsible for providing technical support to Institutional Investment clients in the US, Canada and Europe; Assisting with theory, and interpretation of Multifactor Models used in predicting risk of portfolios; Resolving technical problems related to Barra’s Proprietary software; Participating in interviewing and hiring of employees; Training new employees on different aspects of Barra's Multi Factor Model; Gave presentations to new hires from different global offices;


MA Economics, University of Arizona, Tucson, Arizona 2004

BS Economics/Finance, Minor in Statistics, California Polytechnic State University, San Luis Obispo, CA 2001

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